We build self service solutions for
We turn your ideas into self-service solutions. We are a one-stop solution provider that can provide hardware, develop software and maintain existing solutions.
Self-Service Solution as a Service
What is a Self-Service Solution?
SSS allows people to use technology to access information and perform routine tasks without requiring the assistance of a live customer service representative, most commonly in the form of computer terminals give customers access to specific information, inventory availability, menus, buying/selling, and more.
How to?
Every people related industry can benefit from self-service solutions. It starts with understanding the customer journey, possible productivity improvements and defining positions that can benefit the most. Both, short and long term strategies are supported with this approach.
Why TapBox?
Tapbox provides a full range of self-services solution development: design, procurement, software development, and maintenance. Our approach allows precise response to business needs and enables integration with existing business systems. We work with the highest quality self-service kiosk producers in Europe.
Trusted by
2015
Year
established
250
Terminals
managed
21
Integrations
made
9
Countries
operated
Use Cases
Healthcare
Effective management of queues, on spot payment option and internal system configuration for all processes. A much faster and safer way to manage centre visitors.
Ticketing & Transportation
Easy and fast ticket buying solution with interactive route finding experience. Reducing financial costs and the need of a cashier. Adaptable to all transportation locations: indoors and outdoors.
Smart Wayfinding
Implementation of interactive maps to help people coordinate in large supermarkets as well as complex surroundings such as nature parks, museums or theme parks.
Cinema
Self-service terminals are used for more than one customer journey touchpoints. Tickets buying, online purchased ticket printing, seating selection, browsing of latest movies, as well as shopping for popcorn, drinks or sweats.
Retail
Companies from the retail industry use a wide range of self-service solutions. Scanning products, searching for reserves, book products, learn more about the product, make a purchase and many other things.
Catering & Food
Restaurants, coffee shops, fast food restaurants and other on spot food ordering establishments. Proven worldwide usage of self service terminals increase both the order amounts as well as service speed, avoiding people standing in lines.
Gambling
On spot betting options, that can be placed on self-service kiosks. Live scores and current information of sporting events. Such kiosks can be widely used in different areas as sports bars, at the place of event or casinos.
Hotel
Make your hotels easier to use, safer and more efficient by adding a self check in/out option and other smart features.
Contact Us
OUR OFFICE
Delu street 4, Riga, LV – 1004, Latvia
OUR MAIL
info@tapbox.eu
FOR NEW CLIENTS
+371 29 219 197