We build self service solutions for

We turn your ideas into self-service solutions. We are a one-stop solution provider that can provide hardware, develop software and maintain existing solutions.

Self-Service Solution as a Service

What is a Self-Service Solution?

SSS allows people to use technology to access information and perform routine tasks without requiring the assistance of a live customer service representative, most commonly in the form of computer terminals give customers access to specific information, inventory availability, menus, buying/selling, and more.

How to?

Every people related industry can benefit from self-service solutions. It starts with understanding the customer journey, possible productivity improvements and defining positions that can benefit the most. Both, short and long term strategies are supported with this approach.

Why TapBox?

Tapbox provides a full range of self-services solution development: design, procurement, software development, and maintenance. Our approach allows precise response to business needs and enables integration with existing business systems. We work with the highest quality self-service kiosk producers in Europe.

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Trusted by

2015

Year

established

250

Terminals

managed

Integrations

made

Countries

operated

Use Cases

Healthcare

Effective management of queues, on spot payment option and internal system configuration for all processes. A much faster and safer way to manage centre visitors.

Ticketing & Transportation

Easy and fast ticket buying solution with interactive route finding experience. Reducing financial costs and the need of a cashier. Adaptable to all transportation locations: indoors and outdoors.

Smart Wayfinding

Implementation of interactive maps to help people coordinate in large supermarkets as well as complex surroundings such as nature parks, museums or theme parks.

Cinema

Self-service terminals are used for more than one customer journey touchpoints. Tickets buying, online purchased ticket printing, seating selection, browsing of latest movies, as well as shopping for popcorn, drinks or sweats.

Retail

Companies from the retail industry use a wide range of self-service solutions. Scanning products, searching for reserves, book products, learn more about the product, make a purchase and many other things.

Catering & Food

Restaurants, coffee shops, fast food restaurants and other on spot food ordering establishments. Proven worldwide usage of self service terminals increase both the order amounts as well as service speed, avoiding people standing in lines.

Gambling

On spot betting options, that can be placed on self-service kiosks. Live scores and current information of sporting events. Such kiosks can be widely used in different areas as sports bars, at the place of event or casinos.

Hotel

Make your hotels easier to use, safer and more efficient by adding a self check in/out option and other smart features.

Contact Us

OUR OFFICE

Delu street 4, Riga, LV – 1004, Latvia

OUR MAIL

info@tapbox.eu

FOR NEW CLIENTS

+371 29 219 197