Renting Self-Service Solutions: The Smart Choice for Business Success

In today’s fast-paced and ever-evolving business landscape, companies are constantly seeking innovative ways to enhance customer experiences, streamline operations, and improve efficiency. Self-service solutions have emerged as a game-changer, empowering businesses to achieve these goals. However, the decision to rent or buy self-service solutions is an important consideration. In this blog post, we’ll explore why renting self-service solutions can be a smart choice for businesses, providing flexibility, cost-effectiveness, and access to the latest technology.

Cost-Effectiveness

Renting self-service solutions can be a cost-effective option for businesses, especially for those operating on a limited budget. By opting for rentals, businesses can avoid significant upfront costs associated with purchasing expensive hardware, software, and maintenance equipment. Instead, they can allocate their resources towards other critical areas of their operations, such as marketing, product development, or employee training.

Flexibility and Scalability

Renting self-service solutions offers businesses the flexibility to adapt and scale their operations according to fluctuating demands. As businesses grow or face seasonal variations, the need for self-service solutions may change. Renting allows companies to easily upgrade or downgrade their equipment without being tied to long-term commitments. This flexibility enables businesses to stay agile and responsive to evolving customer needs, ensuring they always have the right resources in place.

Access to Latest Technology

Technology is constantly evolving, and what may be cutting-edge today could be outdated tomorrow. By renting self-service solutions, businesses gain access to the latest advancements in technology without the burden of obsolescence. Rental providers frequently update their inventory to offer state-of-the-art equipment and software, ensuring that businesses can leverage the most advanced self-service solutions to stay ahead of the competition.

Maintenance and Support

Renting self-service solutions often includes maintenance and support services from the rental provider. This relieves businesses from the responsibility of troubleshooting technical issues or performing repairs, as the rental company takes care of those tasks. With dedicated support teams and swift response times, businesses can minimize downtime, maximize uptime, and focus on their core operations.

Testing and Evaluation

Renting self-service solutions allows businesses to test and evaluate different options before committing to a long-term investment. This provides an opportunity to assess the suitability and effectiveness of various self-service solutions in their specific industry and operational environment. Through trial periods and pilot programs, businesses can gather valuable insights and make informed decisions about the self-service solutions that best meet their unique requirements.

Rapid Deployment

Renting self-service solutions offers businesses the advantage of rapid deployment. Instead of waiting for lengthy procurement processes, businesses can quickly acquire and implement self-service solutions to capitalize on market opportunities or meet immediate customer demands. This agility can be crucial in today’s competitive landscape, enabling businesses to seize opportunities and adapt swiftly to changing market dynamics.

In Conclusion

Renting self-service solutions can be a strategic choice for businesses, providing cost-effectiveness, flexibility, access to the latest technology, maintenance and support, testing and evaluation opportunities, and rapid deployment. By opting for rentals, businesses can leverage the benefits of self-service solutions without the financial burdens and long-term commitments associated with purchasing. Ultimately, this enables businesses to focus on their core competencies, enhance customer experiences, and drive sustainable growth in the dynamic business environment.

So, consider renting self-service solutions as a smart choice that empowers your business with the tools and flexibility needed to thrive in today’s ever-evolving market. To discuss self-service solution possibilities for your business, please get in touch with us today, and one of our team members will be more than happy to advise you!

Kudos to Rimi Baltic

This is the first post in a blog series that discusses good and bad self-service solutions. If you have noticed an interesting self-service solution—whether neutral, good, or bad—feel free to leave a comment below or contact us. We would like to evaluate and discuss it here.  

In this post, we talk about the leading Baltic retailer—Rimi Baltic. It was the first in the Baltic states to introduce self-service scanners at its stores. This means that customers scan all products themselves as they shop instead of checking out through cashiers.

How does it work?

You can watch the video below for details, but here are the basic steps:

  1. Activate a scanner by tapping a loyalty card at the sensor shelf
  2. Scan each product while shopping
  3. Leave the scanner near the exit
  4. Tap the loyalty card again in the self-checkout area
  5. Pay with a credit card

Why does this deserve Tapbox kudos?

Kudos #1 – Though most industries claim they are going mobile or contactless, adding self-service, or otherwise modernizing, for large companies, these are often just buzzwords. Rimi was the first to launch this service in the Baltics, so kudos for its bravery!

Kudos #2 – Self-service scanners will boost Rimi’s brand value and customer loyalty (read more about such benefits in this blog post). Why? This innovation saves a lot of time, and time is a valuable resource nowadays. Shoppers save time because products go right into their bags (no need to move them from shelves to basket to belt/scanner to shopping bag)—that’s it! The next time shoppers touch their products is when they return home. 

Kudos #3 – It is faster and more efficient than self-checkout alone because shoppers can scan barcodes right at the shelf, simply entering the number of items taken. We all know how hard it can be to find barcodes on packaging. With self-service scanners, these are no longer needed because barcodes can be scanned from the tags on the shelf. 

Kudos #4 – There are no checkout lines! Why? Because paying takes 15 seconds. Shoppers checking out are not searching for barcodes on packages or moving products from baskets to bags (this is done while shopping).

Conclusion

The self-service scanner innovation is not rocket science, nor is it especially new. But one need not reinvent the wheel to make major improvements. So, kudos to Rimi for making our lives easier! Psst—if you own a store and want to provide better service to your customers, we can help.

More about Rimi

Rimi Baltic is one of the leading retailers in Baltic States and is represented in Estonia, Latvia and Lithuania.  They are part of ICA Gruppen – leading retail organization in the Nordic region with more than 270 stores and 12 000 employees. In Baltics they operate with five food retail store formats – Rimi Hypermarkets, Rimi Supermarkets, Mini Rimi, Express Rimi and E-commerce.

– Rimi Eesti Food with more than 80 stores (https://www.rimi.ee/) 
– Rimi Latvia with more than 125 stores (https://www.rimi.lv/)
– Rimi Lietuva with more than 60 stores (https://www.rimi.lt/)

Rimi Baltic Group Headquarter office is located in Riga, Latvia

To discuss self-service solution possibilities for your business, please get in touch with us today, and one of team members will be more than happy to advise you!